About us: our evolution and global reach
Since our inception in 2020 in Santiago - Chile, ePumparts has risen to become one of the leading suppliers in the fluid transfer pump industry. Specializing in a wide range of advanced pumping solutions, we serve a diverse and global clientele in multiple sectors, emphasizing our commitment to innovation, quality and comprehensive service.
Innovative design and rigorous testing
At the heart of our product development is the ingenuity and dedication of our engineering team. Using state-of-the-art computer-aided design tools, we have selected the best components for our pumps to meet the highest standards of reliability and efficiency. Our commitment to excellence is demonstrated through rigorous in-house and field testing, ensuring that our products stand the test of time. Each pump is quality checked before leaving our facilities, reinforcing our promise to deliver unparalleled quality to our customers.
Customer Service: Our Commitment to Excellence
ePumparts is recognized not only for our exceptional product line but also for our unwavering dedication to customer satisfaction. This commitment permeates our corporate culture, ensuring that every customer receives personalized support and guidance. Our experienced sales team, application engineers and after-sales support specialists are always ready to offer their expertise, guaranteeing peace of mind with every purchase.
Expanding our reach
In 2023, we expanded our operational horizons with the opening of a new online shopping portal. This strategic expansion was aimed at establishing a solid distribution center to enhance our presence in the domestic market and streamline our import and export processes.
Since then, the Antofagasta branch has become an integral part of our strategy serving as a key node in our global supply chain network.
A strategic distribution center
Strategically located in Santiago, Chile, this facility is at the nexus of major transportation networks, optimizing our logistics and ensuring efficient distribution of products both domestically and internationally.
This center strengthens our ability to serve the burgeoning domestic market and facilitates our participation in global trade, effectively connecting our customers with markets around the world.
Our vision for the future
As we continue to reflect on our journey and the pivotal role of our Santiago branch in our growth story, we remain dedicated to pushing the boundaries of innovation, quality and service.
We strive to improve every aspect of our work, adapting to market changes, exploring new opportunities and strengthening our commitment to our clients to offer increasingly efficient and advanced solutions.